Testimonials

To A Great Team of Support Folks at Ulrich Medical,
I just want you all to know how appreciative we are.. for all the assistance that you provided to our entire staff during our TCC training and "GO LIVE". It is a big undertaking, but we feel that the foundations are securely in place and we are ready to utilize and expand our use of TCC. The power and flexibility of the system is truly impressive. Your staff - without exception - is top notch. We found everyone to be well informed, patient, and eager to assist. You are a friendly and professional group and we look forward to a long relationship.

With Kind Regards,

Brian F. Scott, M.D., Family Practice

"TCC has been instrumental in conserving valuable time and space dedicated to documentation and maintenance of medical records...
...The customized templates give us the advantage of consistency as well as speed which leads to greater quality of care and education for our patients."

Evelyn M. Jones, M.D., Dermatologist

The company stresses the understanding of the program and provides essential training to all staff members - not just the doctors.

I feel, with this program, I have been able to improve patient care as well as improve the business aspects of the office."

John Randall Resser, M.D., Otolaryngology

The ability to deal one-on-one as often as necessary with them is something I have never seen before in business.

This software and company can move any 'papered' medical practice into the 'paperless' era."

Randy Oliver, M.D., Family Practice

I have no reservations whatsoever in highly recommending TCC for your electronic medical records, billing, and scheduling software needs."

Shawn C. Jones. M.D.. F.A.C.S., Otolaryngology

I wanted to provide this letter of recommendation for UMC Hardware Support, whom I feel fortunate to have been introduced to and work with on a continuing basis. From my initial meeting in June 2004 to now, their professionalism, responsiveness and attention to detail has been impressive.

Our project was to install an electronic medical record system. In doing so, we needed new hardware and technical support for our hardware purchases. From the design stage, UMC provided options for us to consider and evaluate including both performance and pricing perspectives.

Through their contacts, UMC not only simplified the purchasing process; but they attained reduced pricing too.

Impressively, UMC quickly and unobtrusively installed the new hardware, consolidated the old system into the new hardware and worked with the software vendor to install the new system on the new hardware. I noted that they had a well defined plan and they methodically moved from step A through Z, making the conversion rather effortless, at least from our perspective.

Since this installation, they have monitored our systems and provided an enormous amount of feedback on the hardware and its performance. Admittedly, I had concerns about having support 250 miles away, but they have actually provided much better service than our previous local support vendor.

In addition they have responded very quickly with every ancillary request we have made.

Stephen Randolph, Practice Administrator

"You don't have to look on everyone's desks to locate the paper chart. It's all right here at your fingertips. Everyone can work in the same chart at the same time. That's the big difference"

Sherri Lucy, Office Manager

"It's a lot faster and a lot less expensive in the long run. You don't have to buy all the charts: you don't have to hire the extra person: and when you are on the phone with someone, you don't have to flip through 50 pages. It's right there. You just click."

Amanda Gourley, CMIS

"The efficiency that TCC brings to our everyday tasks is exceptional. We no longer have to duplicate our efforts in a paper-based office."

Sheila Johnston, Office Manager

"In a busy practice, you have to look up things constantly and it's a nightmare locating paper charts. TCC simplifies everything - all the patient information is right in front of you. You don't have to search for it and more than one person can be in the patient chart at a time."

Mark Sexton, Office Manager

"It's so nice to be able to pull up information when a patient calls. And it's funny because the patients will say, 'Well, don't you need to pull my chart?' I tell them 'I'm looking at it; it's on my screen.' They don't expect that. They are used to being placed on hold for five minutes while someone runs and grabs their paper charts."

Becky Thomason, Office Manager

"There's no substitute for being able to evaluate all facets of your enterprise without submitting a request to a programmer or waiting in line for someone else to generate your report."

Dennis Ulrich, M.D., Family Practice

"We don't have to call very often because things seem to go pretty smoothly. But, when we do need to call for support, they are very helpful and try to solve the issue immediately. If it's something that can't be solved right away, they do it in a timely fashion."

Pam Weaver, Office Manager